Need to change my login information | Razer Insider
Skip to main content
Question

Need to change my login information

  • May 24, 2025
  • 1 reply
  • 6 views

RandallKehrt

I have cancelled my email address of:  (removed email) My new email address is:  (removed email) 

My phone number is still (removed phone number and I live in Johnson City, Tennessee.  Please contact me at either my phone number or my new email address to update my information.  Thanks  Randy Kehrt

 

Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3394 replies
  • May 30, 2025

Hi RandallKehrt,

For your account migration request, please submit a ticket or chat with customer service via  Live Chat by clicking the green chat button at the bottom right. Kindly provide them with following information if you have any of the listed migratable data on your old Razer ID:

  • Your Razer ID, Profiles, and Razer Synapse Cloud settings
  • License code for 7.1 Surround Sound or Surround Pro
  • Your Cortex settings, gameplay, and Wish List
  • Your Newsletter subscriptions
  • RazerStore address book
  • Razer Game Store Profile
  • Razer Gold/Silver Wallet Balance

Also, fill in the following:

  • Razer ID:
  • Old email address:
  • New email address:
  • Date of Birth:
  • Full Name:
  • Phone number:
  • Country:

You can PM me your ticket number so I can call their attention to your case. Take care!
 

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings