Hello cryoung49,
I'm sorry to hear about the battery swelling issues with your Razer Blade 17” (2022). How long was the unit plugged? Did you charge the laptop overnight? How many hours is the unit used per day? It's important for your safety that you refrain from using the laptop until we can resolve the problem. You can also visit this article for your reference. Please be informed that we cannot ship internal parts such as batteries. To assist you further, I can initiate a case and escalate your concerns to our Laptop Support Team for a replacement battery request. Please PM me with the following information below:
Full name:
Email:
Phone Number:
Product Name: Razer Blade 17” (2022)
Product Code/Number:
Product serial number:
Charger Product Code/Number (Systems Power Adapter):
Charger serial number (Systems Power Adapter):
Shipping address within Razer's shipping grid here.
Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase:
Subscribed to Razer Care?: Yes/No
Photos of the laptop show the damage to the device.
Save the shareable file via the Google Drive listed in this link.
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