.Net error/Constant Update/Lost Macros | Razer Insider

.Net error/Constant Update/Lost Macros

  • 14 November 2021
  • 0 replies
  • 2 views

Over the last few weeks, I've been constantly getting a popup that Synapse has an update. I run the update and it goes through the process. Even after restarting I still get the update message. I've run this update several times and it still doesn't take. What gives? 2.21 Version

It has also lost all of the macros that I have had for YEARS! I want them back!!! I was under the impression they were stored online so this does not happen...

It also throws a .Net error copied below...
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Alienware_Peripherals.Core.Device.SettingsDevice.ReadOSLevelSettings()
at Alienware_Peripherals.Core.Device.SettingsDevice.onMouseWmSettingChangeUpdateEvent(String interfaceName)
at Alienware_Peripherals_Common.MouseWmSettingChangeUpdateEventHandler.Invoke(String interfaceName)
at Alienware_Peripherals_Common.MouseWmSettingChangeNotifier.messageCallBack(Object state)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4420.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
AWCC.Background.Server
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Background.Server.exe
----------------------------------------
AWCC.NetTools
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.NetTools.DLL
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4400.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4395.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
AWCC.FX.DeviceDiscovery.Win32
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.DeviceDiscovery.Win32.DLL
----------------------------------------
AWCC.RPC.Win32
Assembly Version: 1.0.1.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.RPC.Win32.DLL
----------------------------------------
AWCC.RPC.Win32.Interfaces
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.RPC.Win32.Interfaces.DLL
----------------------------------------
AWCC.Service.Interfaces
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Service.Interfaces.DLL
----------------------------------------
AWCC.Win32.Helper
Assembly Version: 1.0.1.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Win32.Helper.DLL
----------------------------------------
AWCC.PM.Domain
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.PM.Domain.DLL
----------------------------------------
AWCC.UpdateService
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.UpdateService.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4341.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4395.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4161.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4161.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
AWCC.FX.Core.Win32
Assembly Version: 1.0.9.0
Win32 Version: 1.0.9.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Win32.DLL
----------------------------------------
AWCCToastNotificationWin32
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCCToastNotificationWin32.DLL
----------------------------------------
AWCC.Macro.Engine
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Macro.Engine.DLL
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4435.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Web
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4341.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Windows.ApplicationModel
Assembly Version: 255.255.255.255
Win32 Version: 10.0.10011.16384
CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.ApplicationModel.winmd
----------------------------------------
Windows.Management
Assembly Version: 255.255.255.255
Win32 Version: 10.0.10011.16384
CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.Management.winmd
----------------------------------------
System.Runtime
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4161.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.dll
----------------------------------------
Windows.Foundation
Assembly Version: 255.255.255.255
Win32 Version: 10.0.10011.16384
CodeBase: file:///C:/WINDOWS/system32/WinMetadata/Windows.Foundation.winmd
----------------------------------------
System.Runtime.WindowsRuntime
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4161.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.WindowsRuntime/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.WindowsRuntime.dll
----------------------------------------
AWCC.FX.Core.Metadata.Win32
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Metadata.Win32.DLL
----------------------------------------
Newtonsoft.Json
Assembly Version: 11.0.0.0
Win32 Version: 11.0.2.21924
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/Newtonsoft.Json.DLL
----------------------------------------
System.Numerics
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4161.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
System.Runtime.Serialization
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4341.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4341.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
Martell_VID_04F2_PID_1830_22
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Martell_VID_04F2_PID_1830_22.dll
----------------------------------------
Alienware_Peripherals_Common
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Alienware_Peripherals_Common.DLL
----------------------------------------
Alienware_Peripherals_Metadata
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Alienware_Peripherals_Metadata.DLL
----------------------------------------
Newtonsoft.Json
Assembly Version: 10.0.0.0
Win32 Version: 10.0.3.21018
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Newtonsoft.Json.DLL
----------------------------------------
Tully_VID_04F2_PID_1831_22
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Tully_VID_04F2_PID_1831_22.dll
----------------------------------------
TullyRGB_VID_04F2_PID_1968
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/TullyRGB_VID_04F2_PID_1968.dll
----------------------------------------
Yrel_VID_04F2_PID_1665_21
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Yrel_VID_04F2_PID_1665_21.dll
----------------------------------------
Durotan_VID_04F2_PID_1666_21
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Durotan_VID_04F2_PID_1666_21.dll
----------------------------------------
Guldan_VID_04CA_PID_00A5_21
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Guldan_VID_04CA_PID_00A5_21.dll
----------------------------------------
Tyrion_VID_0461_PID_4e9f_21
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Tyrion_VID_0461_PID_4e9f_21.dll
----------------------------------------
LoggerUtility
Assembly Version: 1.1.14.0
Win32 Version: 1.1.14.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/LoggerUtility.DLL
----------------------------------------
Blackhand2_VID_04CA_PID_00B0_21
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Blackhand2_VID_04CA_PID_00B0_21.dll
----------------------------------------
Blackhand_VID_04CA_PID_00A6_21
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Blackhand_VID_04CA_PID_00A6_21.dll
----------------------------------------
GregorDongle_VID_0461_PID_4ec0_21
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/GregorDongle_VID_0461_PID_4ec0_21.dll
----------------------------------------
Snow_VID_0461_PID_4E9E_21
Assembly Version: 1.1.24.0
Win32 Version: 1.1.24.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Snow_VID_0461_PID_4E9E_21.dll
----------------------------------------
AWCC.FX.Core.Code.Win32
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Code.Win32.DLL
----------------------------------------
AWCC.FX.API.PID0x531
Assembly Version: 5.4.7.0
Win32 Version: 5.4.7.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.API.PID0x531.DLL
----------------------------------------
AWCC.FX.API.Core
Assembly Version: 1.0.11.0
Win32 Version: 1.0.11.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.API.Core.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

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