New Phone Number | Razer Insider
Skip to main content
Question

New Phone Number

  • January 11, 2025
  • 1 reply
  • 9 views

Mad_Goomba

Im trying to update my phone number on my account. The number now is my old cell phone. Everytime i try it wants to send a one time passcode to my old number. And i dont remember any of the 10 support codes. So everything stays locked and just keeps looping me around in a circle, trying to send a code to my old number. I would greatly appreciate help. Thank You.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • January 16, 2025

Hi Mad_Goomba,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.