Hi
I took delivery of my new Razer Kishi direct from you via Amazon today. I wasn't particularly happy to find that it doesn't actually fit the RAZER PHONE!?!?!? The padding is removable but if I fit the phone into the Kishi without the padding it is loose and risks damage to the USB-C port.
Can you advise if you have an alternative pad adapter you can recommend??
Thanks
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Hey there! Thanks for sharing your concern here. That's odd. By the way, have you tried contacting your reseller? What region/country are you from?
Am in the UK - contacted Amazon and they refunded it - shame as was really looking forward to it. Even tested with with a Samsung S10 to be sure and there appears to be a clear design flaw in the elastic strap that will eventually damage a whole lotta USB-C sockets

jon_torbitt
Am in the UK - contacted Amazon and they refunded it - shame as was really looking forward to it. Even tested with with a Samsung S10 to be sure and there appears to be a clear design flaw in the elastic strap that will eventually damage a whole lotta USB-C sockets :slightly_sad:
Thanks for letting me know. Please send Razer feedback by clicking this link. Under "I need help with" section, please select "Feedback & General Comments". I'll be locking this thread. Feel free to send me a PM or visit our knowledge base should you questions or concerns.
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