New Razer owner with strange flickering when monitor is set to 360hz

Hnguyen1128
Hi Razer community, I'm a new member and new owner of a 2021 Razer Blade 15. I have the 360hz rtx3080 model. When I set the screen to 360hz, I get this strange flickering of the screen. It happens during gameplay and during web browsing and even when the OS is at idle. When I set it back to 60hz it goes away. I decided to ask here first before I contact customer support. It annoys me since the games play so much better when the monitor is set to 360hz with the exception of the constant screen flickering. Any advice would be appreciated.

Hey there! Thanks for initiating this post. Sorry to hear about your laptop's display concern. Does the issue happen when the laptop is on battery power only or even when it is plugged in? Please send me the following: a. Screenshot of System Information (Hit Windows+R to open the Run box. Type “msinfo32” into the “Open” field, and then hit Enter.) b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver) c. Screenshot of Nvidia/Intel Driver Version: (Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 2 tab and look for the Nvidia version on the right side.) d. Synapse 3.0 logs. e. Screenshot of the BIOS main tab. Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.

I have the same issue with my new Razer Blade 17 Pro. I did upgrade my drivers from the Nvidia website with the Nvidia experience software. I figured it may be driver related and I've been searching everywhere for the original driver from Razer without any luck. In the support sections there are drivers for al the older models but nothing for the newer 2021 modes. Anyone have any suggestions? or if its worth rolling back to a previous driver version from Nvidia? So, my question to you Hnguyen1128... Did you also upgrade your drivers?

SamW1568
I have the same issue with my new Razer Blade 17 Pro. I did upgrade my drivers from the Nvidia website with the Nvidia experience software. I figured it may be driver related and I've been searching everywhere for the original driver from Razer without any luck. In the support sections there are drivers for al the older models but nothing for the newer 2021 modes. Anyone have any suggestions? or if its worth rolling back to a previous driver version from Nvidia? So, my question to you Hnguyen1128... Did you also upgrade your drivers?

I upgraded to March’s driver, think its 461.92 and it made the flickering worse. I’m currently running the earliest version, think its 461.40. Screen still flickers but its not as bad and takes longer before it starts to do so. They told me to do a system restore but it didn’t help. They asked me to try an external monitor but I don’t have one to try. Perhaps you have one?

Hey everyone. Our Support Team and devs have been notified. Please submit a case by clicking this link so they can add it to their ongoing investigation.

I'm having this exact same issue with my razer blade 15 advanced. I submitted a ticket. Has anyone else had a resolution yet?

GrizzlyWolf11791
I'm having this exact same issue with my razer blade 15 advanced. I submitted a ticket. Has anyone else had a resolution yet?

Hello there! Can you send me the your case number via PM so I can check its updates?