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No activation code 7.1

  • May 31, 2024
  • 1 reply
  • 43 views
retroPEARLDarkSienna277

I purchased a Kaira X and registered it, but i don't recieve an activation code. Even when asking a new one via the site with the serial number there is no code to be seen. Can anyone help?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • June 1, 2024

Hi retroPEARLDarkSienna277,

I’m here to help. Please PM me your headset serial number and the email address associted with your device so I can check if there’s a  7.1 Surround Sound activation code allocated to it. I’d appreacted it if you could also share a copy of your device proof of purchase for me to check the resellers name. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

​​​​​​​*Thread locked to curb conversation to PM. 

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