No audio tab in synapse

Question

I don't have an audio tab in razer synapse. i first noticed when trying to connect my RAZER BLACKSHARK V2 X USB to troubleshoot why my mic levels were so low. I then tried my RAZER HAMMERHEAD TRUE WIRELESS Earbuds which also don't show up. The research I've done trying to boost the mic levels in windows menus had me checking the microphone properties menu which shows  no microphone boost level or enhancement tab. Wondering if this is a sound card /hardware issue since I’ve uninstalled and reinstalled drivers for all devices and software (synapse, 7.1 surround, etc.), and tried connecting the headset in all my usb ports.

lexicondevil6 · Answer

New error message starting appearing :ee the end of this message for details on invokingjust-in-time (JIT) debugging instead of this dialog box.************** Exception Text **************System.IO.FileNotFoundException: Could not load file or assembly 'RSy3_AudioAppStreamsWrapper.dll' or one of its dependencies. The specified module could not be found.File name: 'RSy3_AudioAppStreamsWrapper.dll' at Synapse3.UserInteractive.ApplicationStreamsEventHandler..ctor(IAccountsClient accountEvent, IApplicationStreamsEvent appStreamsEvent) at Synapse3.UserInteractive.HiddenForm.d__23.MoveNext()--- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.b__6_0(Object state)************** Loaded Assemblies **************mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll----------------------------------------Razer Synapse Service Process Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Program%20Files%20(x86)/Razer/Synapse3/UserProcess/Razer%20Synapse%20Service%20Process.exe----------------------------------------System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll----------------------------------------System Assembly Version: 4.0.0.0 Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll----------------------------------------System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll----------------------------------------System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.8.4341.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll----------------------------------------System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll----------------------------------------System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll----------------------------------------NLog Assembly Version: 5.0.0.0 Win32 Version: 5.1.2.1561 CodeBase: file:///C:/Program%20Files%20(x86)/Razer/Synapse3/UserProcess/NLog.DLL----------------------------------------PresentationFramework Assembly Version: 4.0.0.0 Win32 Version: 4.8.4360.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll----------------------------------------WindowsBase Assembly Version: 4.0.0.0 Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll----------------------------------------PresentationCore Assembly Version: 4.0.0.0 Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll----------------------------------------System.Xaml Assembly Version: 4.0.0.0 Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll----------------------------------------Accessibility Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll----------------------------------------Common.DeviceCallbacks Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Program%20Files%20(x86)/Razer/Synapse3/UserProcess/Common.DeviceCallbacks.DLL----------------------------------------************** JIT Debugging **************To enable just-in-time (JIT) debugging, the .config file for thisapplication or computer (machine.config) must have thejitDebugging value set in the system.windows.forms section.The application must also be compiled with debuggingenabled.For example: When JIT debugging is enabled, any unhandled exceptionwill be sent to the JIT debugger registered on the computerrather than be handled by this dialog box.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded