No confirmation email nor shipping email but my credit card have been credited | Razer Insider
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No confirmation email nor shipping email but my credit card have been credited

  • January 17, 2021
  • 1 reply
  • 28 views
T
Hi, I bought an headset as a guest on Thursday all seemed to be ok and I had the confirmation page (btw I didn't keep the command number *sigh*) that says that I will receive a confirmation email. But we're 3 days later, I have received nothing on my mailbox and my credit card has been credited. So I would like to know what's going on with my command and if i will receive it someday. (btw I created a razer account with the same email address just after purchasing the headset I point it out because I don't know if it could generates an error) Thanks in advance.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • January 17, 2021
    Please send me your full name the email address you used to check out. I can use both to look for any active orders. *Thread locked to curb the conversation to PMs.
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