No iPhone app access to Razer Sila router
Hi, for 7 days now, I have had no access to my Razer Sila router via app on iPhone. Sent a request to Sila support Wednesaday last week, have not heard nothing back so far.
Have read / done the steps according to Sila FAQ, performed several reboots and power cuts for 10 secs. This has not solved the issue. Access to router via web browser works, but I need app access to the router, outside my wifi zone.
Anyone experiencing the same? Anyone with good solutions, beyond reboots and power cuts?
This topic has been closed for replies.
- Razer Support
- 7740 replies
yngveeideHi there! Thanks for posting your Razer Sila's concern here. I appreciate that's you've used our FAQ in trying to resolve the issue. Was everything covered? Ensure that your app on iOS is on v1.7(8). Should you need real-time assistance, please contact our Support Team via phone, chat, or email by clicking this link. Ensure to select your preferred region/country at the top right of the page. Feel free to send me a PM too. I'll be locking this thread now.
Hi, for 7 days now, I have had no access to my Razer Sila router via app on iPhone. Sent a request to Sila support Wednesaday last week, have not heard nothing back so far. Have read / done the steps according to Sila FAQ, performed several reboots and power cuts for 10 secs. This has not solved the issue. Access to router via web browser works, but I need app access to the router, outside my wifi zone. Anyone experiencing the same? Anyone with good solutions, beyond reboots and power cuts?
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