No RMA email after more than 96 hours | Razer Insider
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No RMA email after more than 96 hours

  • October 29, 2020
  • 1 reply
  • 13 views
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Hello there, I spoke with Razer Support when my mouse wire broke, and they agreed to send a replacement. Customer Support told me I have to wait between 24 to 48 hours to receive an email from the RMA, its been about 96 hours now and still nothing. What should I do? Contact Razer again, just wait, or something else?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • October 30, 2020
    Allow me to check what's causing the holdup. Please send me your ticket number. I'll take it from there. *Locking the thread to curb the conversation to PMs.
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