!No Sound! 2020 blade 15 advanced | Razer Insider
Skip to main content

!No Sound! 2020 blade 15 advanced

  • January 28, 2021
  • 1 reply
  • 75 views
M
My audio stopped working from speakers and headphone jack. I tried uninstalling/reinstalling devices and drivers. Didn't help. This is what I show in "Device Manager": Unknown device ! Intel High Definition DSP There is no driver for this device and I have been unable to find one from intel or online. Windows troubleshooter says No Hardware Found. Can I re-install the original drivers from razer? Will I have to do a system restore? Reset? Any thoughts or experience on this matter are greatly appreciated.
This topic has been closed for replies.

1 Reply

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • January 29, 2021
You can try a system restore, but if that doesn't help, I can put in a request for a recovery image on your behalf. Send me the serial number if you need further assistance. *Thread locked to curb the conversation to PMs.
CookiesAccessibility statement