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Question

NOT RECEIVING OTP

  • May 15, 2025
  • 1 reply
  • 15 views
quickJETBabyPowder410

IM TRYING TO TOP UP TO RAGNAROK NEXT GENERATION : GLOBAL BUT MY ACCOUNT KEEP GETTING UNEXPECTED ERROR. AND MY MOBILE CANT RECEIVE ANY OTP. ANY HELP?

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • May 16, 2025

    Hi quickJETBabyPowder410,

    For Razer Gold account issues, please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

    1. Registered email:
    2. Razer ID :
    3. First Name:
    4. Last Name:
    5. Birthdate:
    6. Mobile phone number:
    7. Billing address:

    After submitting it, PM me your ticket number so I can call their attention to your case. Have a good one!

    *Thread locked to curb conversation to PM.

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