Nvidia GPU suddenly "not detected" on Razer Blade | Razer Insider
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Nvidia GPU suddenly "not detected" on Razer Blade

  • May 26, 2021
  • 1 reply
  • 350 views

Hi, I am having an issue with my (new) Razer Blade. I have had it for two months now and having been using both the integrated and Nvidia GPUs with no problem until just now. I had a bsod error and since then I have not been able to use my Nvidia GPU. I tried to open Nvidia control panel and got the following message "Nvidia display settings are not available. An Nvidia graphics card was not detected in your system" I looked online and found that this could be a driver issue so I went into device manager and found my Nvidia GPU. It was listed as a hidden device and in its properties it had the following message "Currently, this hardware device is not connected to the computer. (Code 45)". I tried automatically updating the driver, but it said it was up to date. I then tried uninstalling the device from device manager (removing the driver) and manually reinstalling by downloading the file from the nvidia website. I was careful to choose the correct driver, but when I did this I got an error message from the nvidia driver installer saying that "The graphics driver could not find compatible graphics hardware". I also tried uninstalling and reinstalling nvidia control panel which had no effect. I then used system restore to see if this would help - My Nvidia GPU is back (as a hidden device) in Device Manager but still has the error message "Currently, this hardware device is not connected to the computer. (Code 45)" and when I start nvidia control panel I still get "Nvidia display settings are not available. An Nvidia graphics card was not detected in your system" All advice is very much appreciated :)
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • May 26, 2021
I hate to be the bearer of bad news, but errors like that are typically hardware-related. You can try reset the laptop to factory settings. Let me know if that doesn't help so I can submit a repair ticket on your behalf. *Thread locked to curb the conversation to PMs.