One key activates two keys | Razer Insider
Skip to main content
So I've had this one Razer Cynosa Chroma Pro keyboard for a while, and it's been doing this for a couple of months after I got it, when I press the E key it also triggers R yet when I press R it doesn't activate E. I've checked Macros and it doesn't seem to be one that'd do this. Another thing I've done is I checked the key default using Synapse but it's just E. I've tried cleaning the keys but yet to no avail.

I've tried:

Cleaning Keys

Setting up a macro for 'E' that didn't work. (Supposed to activate Backspace, kinda worked but it only deleted the E.



I'm really open to suggestions guys.

Quick update: I think it's a physical problem that's causing it.
I was thinking of cracking open the keyboard itself but I have no skills when it comers to actual tech maintenance.
WeabooGod
So I've had this one Razer Cynosa Chroma Pro keyboard for a while, and it's been doing this for a couple of months after I got it, when I press the E key it also triggers R yet when I press R it doesn't activate E. I've checked Macros and it doesn't seem to be one that'd do this. Another thing I've done is I checked the key default using Synapse but it's just E. I've tried cleaning the keys but yet to no avail.

I've tried:

Cleaning Keys

Setting up a macro for 'E' that didn't work. (Supposed to activate Backspace, kinda worked but it only deleted the E.



I'm really open to suggestions guys.

Quick update: I think it's a physical problem that's causing it.


Does this happen with and without Synapse running in the background? In any case, please PM me the serial number of your keyboard so I can look into possible firmware fixes.
CookiesCookie settings