Only one side working Razer Blackshark v2 Hyperspeed | Razer Insider
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Only one side working Razer Blackshark v2 Hyperspeed

  • May 2, 2025
  • 1 reply
  • 16 views

I purchased the headset today, have the applications installed and even changed the spacial audio to THX, however from start to finish the audio only comes through the left side. the voice that says powering on and off also is restricted to the left side (although I cannot say for certain whether or not that is normal).

Obviously i would prefer my surround sound headset have 2 functioning sides.

I have already performed the actions on the troubleshooting document, the problem does persist on other computers.

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1 Reply

Razer.Ten
  • Razer Support
  • 329 replies
  • May 2, 2025

Hey ​@EnderDyne,

Can you send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the audio issue you're currently experiencing?

 

 

*Thread locked to curb conversation to PM. 

 


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