Orbweaver Chroma lightning freeze | Razer Insider

Orbweaver Chroma lightning freeze

  • 2 April 2019
  • 1 reply
  • 22 views

Hi guys,

so i have a problem with my Orbweaver Chroma, everything works fine if i use a preset color option.
But when i'm in the configurator and personalise my lightning the Orbwaever will freeze if i change it more than
three or 4 times. So my lightning is stuck, i have to disconnect an reconnect it. This happens now everytime i switch anything (if costume lightning is set), switching through profiles ... stuck! switching through key assignments ... stuck!
I already contacted the razer support but no fix.

The funny thing is, it works on any other PC without getting stuck.
Made several new clean installs, no fix.
I set up new and clean OS, and razer synapse 2 was the first thing i installed, no fix.

I also asked if I could use my warrenty but they said the problem is my PC so no warrenty case.

I'm helpless.

This topic has been closed for comments

1 Reply

Userlevel 6
Hello. Please PM me the case number so I can take a look. Make sure to include the link to this thread as well as a reference. I'll take it from there.