Order not associated to Razer Account, free game that came with purchase not provided. | Razer Insider
Question

Order not associated to Razer Account, free game that came with purchase not provided.

  • 3 May 2024
  • 1 reply
  • 22 views

Order (*Omitted the order number for security purposes) is not associated with my Razer account, and as part of the purchase price, I was supposed to get the new Star Wars game which I did not receive an email about. Can you correct the purchase association, and provide the game that was to be included in the purchase?


This topic has been closed for comments

1 Reply

Userlevel 7

Order (*Omitted the order number for security purposes) is not associated with my Razer account, and as part of the purchase price, I was supposed to get the new Star Wars game which I did not receive an email about. Can you correct the purchase association, and provide the game that was to be included in the purchase?

I sent you a PM so I can help you forward your inquiry/request to our Order Support Team. I’ll be locking this thread to divert our conversation privately. Thanks for your cooperation.