Hi! I’ve ordered a new keyboard yesterday and I’ve got the email confirmation about the order but I can’t find the invoice. In the support FAQ it states I can print the invoice from the order page but there is no invoice in the order.
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Ordered New Keyboard - No Invoice
Best answer by Razer.Aero
Hi Mn3mica,
I’m here to help. One possible reason for this issue could be that you checked out as a guest when purchasing the product. Please refer to this article for more information. Additionally, please PM me the details listed below so I can initiate a ticket and forward it to our Order Support Team for further assistance.
- Full name:
- Email address:
- Mobile/Phone Number:
- Country:
- Order number:
*Thread locked to curb the conversation to PMs.
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- Razer Support
- 3302 replies
- Answer
Hi Mn3mica,
I’m here to help. One possible reason for this issue could be that you checked out as a guest when purchasing the product. Please refer to this article for more information. Additionally, please PM me the details listed below so I can initiate a ticket and forward it to our Order Support Team for further assistance.
- Full name:
- Email address:
- Mobile/Phone Number:
- Country:
- Order number:
*Thread locked to curb the conversation to PMs.
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