Ornata chroma v2 "item serial number is unkown" | Razer Insider

Ornata chroma v2 "item serial number is unkown"

  • 11 January 2022
  • 1 reply

I've just bought a razer Ornata chroma v2 and I was trying to register the product online but the website complained that the "item serial number is unkown". I was trying several combination of of code like small and big letters but nothing work. What I should to do?

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1 Reply

Userlevel 5
Can you send me the serial number of your device via PM? That way, I can try and check on it from my end. Sending a photo of your device's serial number would also help a lot. Let's go from there.

*Thread locked to curb the conversation to PMs.