Orochi V2 Buggy and won't right click | Razer Insider
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Orochi V2 Buggy and won't right click

  • 27 March 2023
  • 2 replies
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It pains me to have to write this, but after owning my Razer Orochi V2 for around a year and a half, my mouse has decided to stop working all of a sudden. The right click no longer functions and when attempting to turn the mouse on and off of either 2.4 or BT mode, it will get confused and either start right clicking with the left mouse button, not clicking at all, or left clicking but refusing to select certain windows. On top of this it will often cause any other mice I have connected to also lose the ability select windows unless I turn the Orochi off.

There were no warning signs, it was fine one day and broken the next. Its extra painful for me as the last Razer mouse I bought was a Naga Epic MMO mouse back when I was a teenager, that I absolutely adored, right up until it up and died just outside of warranty. It broke my heart as I was so proud of it and it cost me a lot of money as a teenager. The whole thing was so upsetting I swore off Razer products. This mouse is the first Razer product I’ve bought since, because it felt it had been long enough that I should  try giving them a second chance. Was feeling really happy with my purchase until this happened :(

 

I’ve tried:

  • Updating the firmware - Which would not complete due to DFUOrochiV2 never showing up - Tried repeating the update at every stage of the fixes below
  • Uninstalling/reinstalling drivers and all Razer software
  • Cleaning with compressed air
  • Testing the mouse on other computers (still broken)
  • Making sure Windows is up to date
  • Disconnecting all other BT or Wireless devices
  • Checking all BT drivers and then uninstalling and reinstalling them
  • Adjusting wireless/BT aerials on the MOBO and making sure to get mouse close to them and in line of site during firmware update
  • Trying different USB ports
  • Running both pairing utilities for the wireless dongle

 

Thus far nothing has worked. I have only owned 2 Razer mice and so far I’ve had 100% premature failure rate. Its really disheartening.

 

If someone can help, I’d really appreciate it.

Thanks.

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Best answer by smartHarlequinGreen593 5 July 2023, 08:13

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2 Replies

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Lmao. This just happened to me too. Yesterday while I was playing. It happen all of a sudden. The right click decided to stop working and then, 3 minutes later while I tried to realise what the f was going on, I also couldn’t select windows, then left clicking, then it right clicked with the left button :I

I’m unable to understand. I own this mouse for a very little time as well, 6 months or so. I’m currently looking for a solution, updating the mouse drivers, my laptop drivers, using commands, looking for an issue in the usb ports… this is so frustrating yeah…

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Okay, so I have an update.

I ended up giving up on the Orochi and using a cheap Logitech backup for the past few months. I finally decided to give fixing it another go today and figured out something that may be the cause of the issue. Its fixed as of right now, but time will tell if it stays that way. I’ll message back if it goes back to glitching out again.

 

So I noticed when I right clicked on the desktop it would create a drag box, and then after a delay open the right click menu, which I hadn't picked up on before(in 2.4ghz mode). Next I decided to check a mouse clicking test program (Link below). I found sometimes it would register a click and other times it wouldn't (the software detects any kind of click, left, right, glitchy double clicks, etc.)

I think these two behaviors are giving me the seemingly random clicking behavior. It depends on the program you're in at the time as to how it responds to the glitch. In some programs, eg. the desktop, it seemingly left clicks and if I move the mouse and click somewhere else it seems like that's all it does, but if I wait a bit it finally registers a right click. In other programs it either never activates the right click function, but still registers a click having happened, or it just doesn't register anything at all, like it did in the click tester.

After doing a bit of searching, I figured its probably something to do with how the system is processing the right click function if there is a delay for whatever reason. Did a little google and found this → https://helpdeskgeek.com/windows-10/right-click-slow-on-windows-10-5-fixes-to-try/

Only had to do the first step and now it is seemingly working. But to be specific here’s what I did:

  1. Test if left click is working in 2.4ghz. I just dragged a window around and clicked on random stuff. Seemed to be working fine for me.
  2. Test if right click is working on the desktop. Click once and wait a few seconds. It may initially create drag box if you move the mouse, but in my case, after a few seconds it would eventually bring up the right click menu.
  3. Navigate to https://codepen.io/blink172/pen/vERyxK and test left click to make sure its responding normally and to get idea of what a normal response looks like. Again, for me, left was behaving normally.
  4. Now do the same with the right mouse button. On my system it would sometimes register a click and sometimes not. Would have been around a 50/50 at a guess.
    *Side note: If I moved my mouse up to the top of the browser frame, it would sometimes bring up the right click menu like it did on the desktop, but without me having clicked recently. Weird, huh?
  5. If so far all these things have happened to you, congratulations! We are having exactly the same issue!
  6. Navigate to https://helpdeskgeek.com/windows-10/right-click-slow-on-windows-10-5-fixes-to-try/ and follow the first steps. In my case device manager could not find any drivers on the system, so I went through to Windows update. I noticed it had an optional update for Windows and a prompt to show other hidden/optional updates. After clicking on that I found small number of updates, two of which had Razer at the start and a bunch of random numbers and letters. I clicked to download them and the other optional updates, including the one for Windows.
  7. Once they had finished downloading, before restarting the system I also checked my graphics drivers using the graphics card manufacturers update app, in my case Nvidia Geforce Experience. I downloaded and installed the update.
    *Note: I did this as the guide above said it can sometimes be a graphics driver issue, so I figured I might as well do that as well as the other updates and restart after that.
  8. I restarted the computer via the Windows Update window, and the system finished the installations and rebooted.
  9. Once the system had finished rebooting I made sure Synapse was open, turned on the Orochi in 2.4ghz mode, and voila! Seemingly fixed!

Hopefully that works for you, if not you could try continuing with the rest of the guide. Ill post an update if anything changes on my end. Good luck!

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