I'm not able to received OTP code on my mobile number because there's an error on the OTP page. Almost a month I'm still getting this error on OTP page. Please fix this issue. Thanks!
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- Razer Support
- 3577 replies
Hi elmarz15,
For Razer Gold account issues, please submit a ticket or contact customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.
1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Billing address:
After submitting it, PM me your ticket number so I can notify the team about your concern. Have a good one!
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