OTP Issue - unexpected error page | Razer Insider
Skip to main content
Question

OTP Issue - unexpected error page

  • February 25, 2025
  • 1 reply
  • 48 views

I'm not able to received OTP code on my mobile number because there's an error on the OTP page. Almost a month I'm still getting this error on OTP page. Please fix this issue. Thanks!

 

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • February 25, 2025

Hi elmarz15,

For Razer Gold account issues, please submit a ticket or contact customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and provide the following information to the team to reset your account OTP.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number: 
7. Billing address:

After submitting it, PM me your ticket number so I can notify the team about your concern. Have a good one!
 

*Thread locked to curb conversation to PM.