Overscratched Activation Code for 7.1 Surround Sound | Razer Insider
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Hey Razer Support,



I just got my Razer Kraken X Wired Headset in the mail today. Started to scratch off the code for the 7.1 surround sound feature, and I think two or so digits got scratched off in the process. I've seen other people come on here to resolve this issue. Could we get a code generation ticket submitted? I can pull up serial and phone number, order confirmation, etc. Here I attached my damaged code, you can see I tried writing over the scratched-off areas to salvage the digits.
Let me verify if you're still eligible for a new one. Please send me the following:



  • Full name:

  • Email:

  • Phone number:

  • Serial number:

  • Proof of purchase:



*Thread locked to curb the conversation to PMs.
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