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Package stuck in clearance

  • 26 November 2019
  • 1 reply
  • 35 views

I ordered a Razer Kraken Ultimate from the Razer Store after a while I checked up on my order to see where it's at and it says its at clearance. Its been like this for 2 days already. I contacted FedEx about this and they said something about Tariffs. Please I need help on what I can do.
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Aerialister
I ordered a Razer Kraken Ultimate from the Razer Store after a while I checked up on my order to see where it's at and it says its at clearance. Its been like this for 2 days already. I contacted FedEx about this and they said something about Tariffs. Please I need help on what I can do.

Hi Aerialister,
The clearance delay is due to customs most of the time. I think you will have to just wait for customs to clear it.