i have a issue with my hunstman mini i downloaded razer snyapse 4 app on my mac air and when i plug in my huntsman mini in black it doesnt pop up i am using the cable it came with but i am using a adapter with a usb inport and a usb-c outport i dont know if the adapter is like stoping it from connecting to my macbook air or snyapse 4 app so pls can someone help me with this question
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pase razer synapse 4
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- Razer Support
- 7720 replies
Its_sxbaaa wrote:
i have a issue with my hunstman mini i downloaded razer snyapse 4 app on my mac air and when i plug in my huntsman mini in black it doesnt pop up i am using the cable it came with but i am using a adapter with a usb inport and a usb-c outport i dont know if the adapter is like stoping it from connecting to my macbook air or snyapse 4 app so pls can someone help me with this question
Its_sxbaaa wrote:
i have a issue with my hunstman mini i downloaded razer snyapse 4 app on my mac air and when i plug in my huntsman mini in black it doesnt pop up i am using the cable it came with but i am using a adapter with a usb inport and a usb-c outport i dont know if the adapter is like stoping it from connecting to my macbook air or snyapse 4 app so pls can someone help me with this question
Try connecting the keyboard’s USB-C cable to your Mac Air’s USB-C port and see if it helps. Otherwise, please send me a PM including the following so I can help initiate an investigation:
Full Name:
Email:
Phone number:
Country:
Device Serial number:
*Thread is now locked to divert our conversation privately.
but the cable is diffrent from the other side and one side is usb and the other side is usb-c
- Razer Support
- 7720 replies
Its_sxbaaa wrote:
Its_sxbaaa wrote:
but the cable is diffrent from the other side and one side is usb and the other side is usb-c
Thanks for clearing that up. Please take note that the Razer Synapse for Mac supports Mac computers with Apple silicon that are running Mac OS 13 Ventura and above. Also, there are limited Razer devices that support Synapse for Mac. Please check this article.
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