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Payment Pending after successful payment

  • June 27, 2023
  • 2 replies
  • 93 views
B

After I made payment by PayNow, it states on the Transaction History that its pending. I already contacted my bank and they told me its the razer side. Anyone can help me? 


Thankyou.

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    2 Replies

    K
    • KINGNAGARA
    • Insider Mini
    • May 26, 2025

    I made a payment yesterday, it deducted from account but till now the transaction history shows that the payment is pending, its been over 15hrs now, what could be the problem??

    Razer.ScarletRouge
    Forum|alt.badge.img

    Hey there, ​@KINGNAGARA!

    For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update. Thanks!


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