Phone Number Already Not in Use and Can't Use My Razer Gold | Razer Insider
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Phone Number Already Not in Use and Can't Use My Razer Gold

  • February 15, 2025
  • 1 reply
  • 46 views

Lucifiene23

Hi, from the Philippines here. I no longer use the mobile number linked to my Razor Gold account when I created it way back May 23, 2020. I don’t even remember the entirety of it since it’s been almost 5 years since I used it. Now, I cannot use the Razer Gold I reloaded for in-game purchases since the codes are sent to the previously linked phone number.

Best answer by Razer.Aero

Hi Lucifiene23,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.
 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3222 replies
  • Answer
  • February 15, 2025

Hi Lucifiene23,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.
 


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