Hi, My name is Danial and I was wondering why is my 3.5mm cable is not working when I plugged it in both my phone and my Razer Barracuda X headphone. I bought this headphone yesterday and it was delivered to me today so it's still new. When I plugged in the cable the sound of device came out from the speaker and not from the headphone so I was wondering if the Razer staff could help me with this.Thank You
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Danialim2791
Hi, My name is Danial and I was wondering why is my 3.5mm cable is not working when I plugged it in both my phone and my Razer Barracuda X headphone. I bought this headphone yesterday and it was delivered to me today so it's still new. When I plugged in the cable the sound of device came out from the speaker and not from the headphone so I was wondering if the Razer staff could help me with this.Thank You
Have you contacted our Support Team by submitting a case or chat? If you haven't, please send me a PM so I can assist you to initiate a support case number. I'll be locking this thread now to divert our conversation privately.
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