please help me | Razer Insider
Skip to main content

please help me

  • July 29, 2024
  • 1 reply
  • 52 views
P

i got a brand new razer deathadder v2 mini but it stops randomly working while still being connected to my pc

please help me

This topic has been closed for replies.

1 Reply

Razer.sushi.boi
Forum|alt.badge.img

Howdy, @prokedimemo!

 

Try updating your mouse’s firmware by following the steps below:

 

- Search “Device Manager” from the Windows search bar.
- Click on “Mice and other pointing devices”.
- Right-click on your Razer mouse > “Uninstall device”.
- Click on “Human Interface Devices”.
- Right-click on your Razer mouse > “Uninstall device”.
- Restart your computer.
- The drivers will automatically reinstall after your computer restarts.

 

You can also update its firmware. If that didn’t work, then shoot me a PM along with your mouse’s serial number so I can look for other troubleshooting steps.

CookiesAccessibility statement