PLEASE HELP - there was an unexpected error ( CANT RECEIVE SMS CODE) | Razer Insider
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PLEASE HELP - there was an unexpected error ( CANT RECEIVE SMS CODE)

  • December 20, 2024
  • 4 replies
  • 110 views

buzzBlueLagooninsider040

HELLO, I NEED HELP WITH THIS ERROR

I’VE BEEN TRYING TO TOP-UP TO BLACK DESERT, I WAS ABLE TO RECHARGE RAZER GOLD WITHOUT ANY ISSUES NOW IM TRYING TO USE RAZER GOLD TO PURCHASE A-COIN FROM BDO, THEN F2A KEEPS FAILING

 

I’VE TRIED MULTIPLE BROWSERS, MY PHONE AND ITS STILL PERSISTS

 

IVE SUBMITTED A TICKET BUT HAVENT RECEIVED A RESPONSE YET, NO HUMAN BEING IN LIVE CHAT BOT AUTO REJECTS IT

WHY IS IT HARD TO CONNECT TO PEOPLE IN CUSTOMER SERVICE HERE, MIGHT BE A SMALL AMOUNT BUT COME ON RAZER

HELP

 

 

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4 Replies

buzzBlueLagooninsider040

help


buzzBlueLagooninsider040

Why is getting help here is absurdly hard?


Daniel121799
  • Insider Mini
  • 1 reply
  • December 20, 2024

same problem i cant use my gold ive been struggling last night 


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3274 replies
  • December 20, 2024
buzzBlueLagooninsider040 wrote:

HELLO, I NEED HELP WITH THIS ERROR

I’VE BEEN TRYING TO TOP-UP TO BLACK DESERT, I WAS ABLE TO RECHARGE RAZER GOLD WITHOUT ANY ISSUES NOW IM TRYING TO USE RAZER GOLD TO PURCHASE A-COIN FROM BDO, THEN F2A KEEPS FAILING

 

I’VE TRIED MULTIPLE BROWSERS, MY PHONE AND ITS STILL PERSISTS

 

IVE SUBMITTED A TICKET BUT HAVENT RECEIVED A RESPONSE YET, NO HUMAN BEING IN LIVE CHAT BOT AUTO REJECTS IT

WHY IS IT HARD TO CONNECT TO PEOPLE IN CUSTOMER SERVICE HERE, MIGHT BE A SMALL AMOUNT BUT COME ON RAZER

HELP

 

 

Hi buzzBlueLagooninsider040,

I have coordinated your ticket with our Support Team to help you reset your account OTP. Please standby for their update within 24 hours. All the best!

*Thread locked to curb conversation to PM.
 


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