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Possible Trade-In and Purchase

  • April 11, 2025
  • 1 reply
  • 148 views
B

I Had a thought and question. I recently received my replacement for my Wolverine V3 Tournament Edition, because it was having connection issues with a loose USB-C port on the controller.

Because the controller port looks like it's already loose like the previous one, to Avoid any future issues with connection loss, would it be possible to return the replacement for credit and purchase the wireless pro version?
I really love the controller and typically prefer wired only versions. But if it means getting the controller that would be more reliable I would rather return and pay the difference.

This topic has been closed for replies.

1 Reply

Razer.Speedcr0ss

I Had a thought and question. I recently received my replacement for my Wolverine V3 Tournament Edition, because it was having connection issues with a loose USB-C port on the controller.

Because the controller port looks like it's already loose like the previous one, to Avoid any future issues with connection loss, would it be possible to return the replacement for credit and purchase the wireless pro version?
I really love the controller and typically prefer wired only versions. But if it means getting the controller that would be more reliable I would rather return and pay the difference.

Razer does not offer the option to request a credit during the replacement process. If you purchased the device within 14 days and have requested a return, you will receive a refund. If the return is outside its 14-day window, you will receive a one-to-one replacement of the same model through Razer’s RMA process.

 

*Thread is now locked. Feel free to send me a PM should you need additional assistance.

 

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