Hello I have a problem, I just got a Viper v3 , I'm at 3200 dpi with a polling rate of 4k the problem on bo6 after 5 minutes my dpi decreases as if I went to 1600 or less while on synapse nothing moves. If I return to Windows and go back to my game, I get the right dpi again, and after 5 minutes it's the same again. If I connect to USB without the dogle it works, but I can't enjoy the 4k polling rate if this has already happened to anyone, please.
Question
problem dongle viper v3 pro
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- Razer Support
Hi AwaxTV,
I replied to your message. Please check your inbox and send me your device serial number so I can verify its model and provide troubleshooting steps. Thank you!
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