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Question

problem in receiving authentication code

  • July 5, 2024
  • 1 reply
  • 66 views
Zingoul

I’m doing a purchase and it’s asking me to enter the 2 step authentication code but I’m not receiving anything via SMS. The second method is asking to enter one of the backup code which I don’t have any of them and to get them it also require the 2 step authentication code. I have submitted 5 tickets but no one is replying. now my money are stuck. any help ?

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      1 Reply

      Razer.Aero
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      • Razer.AeroRazer Support
      • Razer Support
      • July 6, 2024

      Hi Zingoul,

      I replied to your message. Please check your inbox and let’s take it from there. All the best!

      *Thread locked to curb the conversation to PMs.

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