Hi i’ve recently run into some audio issues when using Discord overlay or streaming on there. I was told that in my DxDiag, I had a thx error that could be causing my audio disconnections when I’m using Discord.
I’m using the Razer Kraken Kitty headset. This issue has never happened on my laptop before. I got a pc about a few weeks before it started happening. **It happens specifically when I’m streaming my screen or using discord overlay**
I would like to keep using discord overlay because of its convenience.
Things I’ve tried:
1. I’ve contacted discord and we went back and forth for 2 weeks and haven’t found a solution.
2. Reinstalled Discord and made sure to delete their appdata/ localappdata folders.
3. Tweaked around with the Discord/ windows sound settings.
4. Did a file check and fixed corrupted files.
5. Uninstalled Razer Synapse and all of its folders that had “Razer” as its title.
6. Tried windowed/ borderless/ full screen options in games.
7. I’ve factory reset my pc and went from windows 11 to 10. I plugged my headset in and it downloaded the drivers itself. Later on I installed Razer Synapse.
The issue is still there and I don’t know what I haven’t done to try and solve this. An interesting thing to note is that when the disconnection happens, I hear a click sound and all sound goes out for 1-2 seconds. Sometimes my mic cuts out and doesn’t return but all other sounds do. However discord doesn’t show me the red warning notification that my mic is not being detected. Then when I go into audio settings, sometimes I hear my voice by testing my mic but other times it doesn’t.
