Problem with battery of razer blade 16 2024 | Razer Insider
Skip to main content

I bought a Razer Blade 16 2024 laptop in May, and I'm having trouble with the battery. It is downloaded in less than an hour, using it for common tasks. Playing without connecting it to the charger is impossible. If anyone can help me, I thank them.

Hi kioman78,

I’m sorry to hear about your Razer Blade 16” (2024) is not charging. To isolate the issue, please try to perform the troublehsooting steps in this article. If this doesn’t help, PM me the following information below so I can initiate a case on your behalf:

Serial number:
Screenshot or short clip documenting the problem (you can use Google Drive):

Windows Specs:

Edition:
Build:
Version:

Synapse version:
Windows Event Logs

Battery Report and Energy Report

Full Name:
Email Address:
Mobile Number:
Country:

Proof of purchase:

*Thread locked to curb the conversation to PMs.

CookiesCookie settings