Problem with blackshark v2 pro 2023 audio problems when opening a game | Razer Insider
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Problem with blackshark v2 pro 2023 audio problems when opening a game

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Hello, I'm having problems with my blackshar v2 pro 2023, my problem is that my headset is working just fine while I'm using discord, youtube, netflix... but when I open any game (at least the ones I tryed so far) my volume go super high and the audio start craking, (not only the game audio but everything (discord youtube and any other thing I was using)). I tryed following some instructions in a few threads (reinstall the drivers and turning the exclusive audio on) and a few other things I found in reddit but nothing worked so far. (for a example I usualy have my volum in 32~40 but now if I open a game with the volum in 2 its even louder then before). if someone can help me I will be realy thankfull

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2 Replies

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  • Emar401
  • Author
  • Insider Mini
  • 2 replies
  • April 12, 2025

and after like 4 hours of trying I was giving up and going to what something on my cellphone with the bluetooth and realize I was with the hypeer speed on so I tryed to take it out and go to the pc bluetooth and it seens to be normal so now I don't know if my hyperspeed has some issue or its something else

 

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  • Emar401
  • Author
  • Insider Mini
  • 2 replies
  • April 12, 2025

I tryed updating the headset and the dongle but nothing changed

 

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