Problem with Razer Huntsman V2 TKL and synapse | Razer Insider
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Problem with Razer Huntsman V2 TKL and synapse

  • May 5, 2024
  • 1 reply
  • 320 views

Creamaerotruck472

Hello, 

About a week ago I bought a Razer V2 TKL and I have a problem, I was searching the forum if there was someone who had solved it and I saw that you responded to 3 guys who had the same problem with synapse, what happens to me is that I had synapse 3 And since it didn't work, I downloaded the beta although it doesn't work either and I can't save the keyboard lighting configuration when I enter a game, on the desktop without having any game open, if the keyboard recognizes me, in fact I can open it, change the lighting, etc. but When I open any game, synapse is deconfigured, the lighting goes off and it doesn't recognize the keyboard or even the keys. Would you have a solution?
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1 Reply

Razer.Aero
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  • Razer Support
  • 3273 replies
  • May 10, 2024

Hi Creamaerotruck472,

Have you followed the steps outlined here? Please try downloading Razer Synapse 3.0 and uninstalling the New Razer Synapse. If you own a Razer Huntsman V2 TKL (Red Switch), you can continue using the new Synapse software. If you need further assistance, PM me with your device's serial number so I can verify its model and provide other workarounds. All the best!

​​​​​​​*Thread locked to curb conversation to PM.


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