I'm having a problem trying to log in to my account with two-step authentication. When selecting the option to send code by SMS to my number (final 4840), I receive the code correctly, but when I enter it, the message appears: "There was an unexpected error. Reload the page and try again."
I've already tried to update the page, use another browser, ask for new code and even wait a while, but the error persists.
Could you help me solve this problem? I need to access my account urgently.
Hello there,
I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.
*Thread locked to curb conversation to PM.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
