Problem with Viper Ultimate | Razer Insider

Problem with Viper Ultimate

  • 6 August 2022
  • 1 reply

my RVU loses connection with pc, when the wireless usb dongle is plugging into the mouse dock.

i wrote to the support with that, and for the answer i got: "mouse dock is only for charging and does not act as a USB hub."

can i do something with that?

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1 Reply

Userlevel 6
For the wireless dongle, you should plug it directly into the motherboard's USB port. Feel free to check our self-help page for product updates and troubleshooting steps or PM me anytime should you need further assistance.

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