Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio | Razer Insider
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Problems after the update on 06.11.23. Headphones Razer BlackShark v2 stopped working THX special audio

  • Nov 6, 2023 6:24 PM UTC
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retropulseSandstorm738

I just had this issue since I got a new pc and installed windows 11 on it. since i have some blackshark with usb the way I fixed it just now was by removing synapse 4 and thx spatial audio and I installed synapse 3 which is available here on this razer link: How to install or upgrade Razer Synapse

Hope this helps someone!

 

 

classicMustardtech454

I know it's been quite a while since the last message, but I just had the same issue and wanted to share what worked for me.

I tested everything, from uninstalling using third-party software for a complete removal to changing my time zone to the United States. Nothing changed the fact that switching from stereo to THX Spatial Audio had zero effect.

Finally, I checked my device settings in Windows and clicked around a bit. When I clicked down there under "License" (see screenshot attached), a pop-up window opened, and suddenly all the Synapse settings started working for me.

I don't know why, and I don't know how. The only thing I know is that it worked for me with the settings you can see in the screenshot. It may or may not be a temporary solution, but at least it works for now.

 

 

 

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