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Problems with product display on the website

  • December 2, 2025
  • 1 reply
  • 17 views

Good afternoon. I noticed that my order is coming from China rather than the US, which was not indicated anywhere. Will there be an import tax? This is a significant issue because I ordered to the address of another carrier's warehouse to send to my country, which is not on the list of countries you deliver to. This warehouse cannot pay the import tax. In addition, I saw that the gifts for the order are being sent in a separate package.

Best answer by Razer.ScarletRouge

Hey there, ​@Nataliia1 

Thank you for sharing your concern here regarding your order. Please rest assured that there will be no import tax for you to pay.

If you have any other questions or need further assistance with your order, please send me a PM so I can address your concerns promptly. Thank you!


*Thread locked to curb conversation to PM. 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@Nataliia1 

Thank you for sharing your concern here regarding your order. Please rest assured that there will be no import tax for you to pay.

If you have any other questions or need further assistance with your order, please send me a PM so I can address your concerns promptly. Thank you!


*Thread locked to curb conversation to PM.