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Product already registered by someone else

  • June 3, 2025
  • 1 reply
  • 108 views
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I recently purchased a headset, "Razer BlackShark V2 X - Wired Gaming Headset - FRML Packaging." When I tried to activate the 7.1 surround sound, I was prompted to register the product on Razer's website. However, it shows that the product has already been activated. But the product is brand new — I need help to complete this registration.

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    1 Reply

    Razer.sushi.boi
    Forum|alt.badge.img

    Hello there, ​@headRedVioletRUBY425!

     

    There’s a high chance that you have purchased a counterfeit headset. Let me double-check just to be sure. Please shoot me a message via PM along with your device’s serial number so I can validate it in our system and check the registration.

     

    *Thread locked to curb conversation to PM.

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