I recently purchased a headset, "Razer BlackShark V2 X - Wired Gaming Headset - FRML Packaging." When I tried to activate the 7.1 surround sound, I was prompted to register the product on Razer's website. However, it shows that the product has already been activated. But the product is brand new — I need help to complete this registration.
Question
Product already registered by someone else
This topic has been closed for replies.
- Razer Support
Hello there,
There’s a high chance that you have purchased a counterfeit headset. Let me double-check just to be sure. Please shoot me a message via PM along with your device’s serial number so I can validate it in our system and check the registration.
*Thread locked to curb conversation to PM.
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