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product already registred

  • January 26, 2025
  • 1 reply
  • 126 views

VioletWebsleekbus218

I recently purchased a Razer BlackShark V2 X headset.
When I tried to register it with my Razer account, I received a message stating that the headset is already registered to another account.
Could you please assist me in resetting the registration so I can link it to my account?

Best answer by Razer.sushi.boi

Hey, ​@VioletWebsleekbus218!

 

There’s a high possibility that you have purchased a fake headset. I’ll double-check everything. Please send me a PM along with your headset’s serial number so I can validate it and check the registration.

 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi
  • Razer Support
  • Answer
  • January 28, 2025

Hey, ​@VioletWebsleekbus218!

 

There’s a high possibility that you have purchased a fake headset. I’ll double-check everything. Please send me a PM along with your headset’s serial number so I can validate it and check the registration.

 

*Thread locked to curb conversation to PM.