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Question

Product number invalid

  • April 26, 2024
  • 2 replies
  • 139 views
A

Ive recently bought the Razer Blackshark v2 X. The product number on the inside of the left earmuff is RZ04-0457. When I enter this into the device registration it says “Product number invalid” How do I fix this issue, should I enter a different product number?

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2 Replies

byteworldTealGreen119

I also have the same problem. I recently bought the Razer Blackshark v2 X too and the product number inside the earmuff is RZ04-0324.When I enter this into the device registration it says “Product number invalid” How do I fix this issue?

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • April 26, 2024

Hi AspiringWeeb,

I’m here to help. Did you purchase the headset brand new? Please refer to this link as your guide on how to check your product serial number. If you need further assistance, PM me your device serial number and proof of purchase showing the reseller's name for me to verify. Save the shareable files via any online drive account listed here. Thanks for your cooperation.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.

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