So when I put my controller on the charger it lights up orange for about 15 seconds and then turns off and doesn't charge the controller at all... I have tried all of the troubleshooting idea and none of them work.
Page 1 / 1
Cromica_Rhecanus
So when I put my controller on the charger it lights up orange for about 15 seconds and then turns off and doesn't charge the controller at all... I have tried all of the troubleshooting idea and none of them work.
Please check the following steps below and confirm if you have performed them:
- Ensure that the USB charging cable is plugged into a powered USB-A port.
- Ensure that the controller is sitting on the charging stand properly with the charging pins aligned.
- Clean the contacts on the charging stand.
Otherwise, contact your reseller and ask for a warranty claim. Please submit a case to our Support Team or send me a PM if the device was purchased for the Razer Store.
*Thread is now locked.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.