Rager Gold / I can get a text message to proceed with check out for steam wallet | Razer Insider
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Rager Gold / I can get a text message to proceed with check out for steam wallet

  • September 5, 2024
  • 1 reply
  • 27 views

No text message is being sent to my registered phone number and I no longer have my back up code. The phone number is still active.

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1 Reply

Razer.Aero
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  • Razer Support
  • 3496 replies
  • September 6, 2024

Hello Smichael,

Please follow the steps provided below and try again after 15 minutes:

1. Please check if your mobile has a good internet connection. If possible, refresh or reset your network.
2. Restart your machine or device.
3. Sign out and Sign in to your Razer Gold Account.
4. Clear browsing history, including cache files and cookies.
5. Try purchasing using a private browser in the Private or Incognito model.

If the steps didn't work you can submit a ticket or chat via Live Chat by clicking the green chat button at the bottom right to get this resolved. You can PM me with your case number after submitting it, so I can call their attention to your concern. Thanks!

*Thread locked to curb conversation to PM.


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