when I left click it shows my account:

and when I right click it shows these tabs:

I can select 7.1 Surround sound on sound panel as audio output but with no sound output.
I have a Razer Blackshark V2 X headphone and I just brought these then I run to this problem, I've been trying everything for the last 5 hours ranging from reinstalling to trying older versions. Can somebody help about this problem?