Razer 7.1 Surround Sound Dissaperaring | Razer Insider
Skip to main content

Razer 7.1 Surround Sound Dissaperaring


Hello! Ive had rhe RAZER KRAKEN lite Headset for a while now and always used the 7.1 surroundsound, but yesterday the surround sound dissapeared from the playback device selection, I tried reinstalling and when it cam to selecting the 7.1 surround sound on the razer app, it wasn't there, im really confused. Whjy has thishappend and how do i get my surround sound back?!?!



Did this topic help you find an answer to your question?
This topic has been closed for comments

8 Replies

  • 2 replies
  • June 15, 2020
I have the same problem :frown_:

Same problem here as well. Just bought the lite headset and the audio device won't show up. Extremely miffed.

Any solution yet?

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 15, 2020
We are aware of this, and our Dev Team is currently working on it. For now, please PM me with the following details:

1.OS build number:
2.Motherboard model:
3.Serial number of affected device:

  • Author
  • 1 reply
  • June 15, 2020
Razer.Caziel
We are aware of this, and our Dev Team is currently working on it. For now, please PM me with the following details:

1.OS build number:
2.Motherboard model:
3.Serial number of affected device:


I have sent you a PM πŸ™‚

  • 2 replies
  • June 15, 2020
Razer.Caziel
We are aware of this, and our Dev Team is currently working on it. For now, please PM me with the following details:

1.OS build number:
2.Motherboard model:
3.Serial number of affected device:

Just sent!

  • 1 reply
  • June 15, 2020
this problem starts with 2004 v of windows 10, the problem is in Razer softwares need to uptade.

Razer.Caziel
ΠœΡ‹ Π·Π½Π°Π΅ΠΌ ΠΎΠ± этом, ΠΈ наша ΠΊΠΎΠΌΠ°Π½Π΄Π° Ρ€Π°Π·Ρ€Π°Π±ΠΎΡ‚Ρ‡ΠΈΠΊΠΎΠ² Π² настоящСС врСмя Ρ€Π°Π±ΠΎΡ‚Π°Π΅Ρ‚ Π½Π°Π΄ этим. На Π΄Π°Π½Π½Ρ‹ΠΉ ΠΌΠΎΠΌΠ΅Π½Ρ‚, поТалуйста, Π½Π°ΠΏΠΈΡˆΠΈΡ‚Π΅ ΠΌΠ½Π΅ со ΡΠ»Π΅Π΄ΡƒΡŽΡ‰ΠΈΠΌΠΈ подробностями:

НомСр сборки 1.OS:
2. ΠœΠ°Ρ‚Π΅Ρ€ΠΈΠ½ΡΠΊΠ°Ρ ΠΏΠ»Π°Ρ‚Π° модСль:
3.Π‘Π΅Ρ€ΠΈΠΉΠ½Ρ‹ΠΉ Π½ΠΎΠΌΠ΅Ρ€ ΠΏΠΎΡ€Π°ΠΆΠ΅Π½Π½ΠΎΠ³ΠΎ устройства:

Π’Π° ΠΆΠ΅ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌΠ°, Ρ‚ΠΎΠ»ΡŒΠΊΠΎ я пСрСустановил ОБ ΠΈ скачал 7.1 surround, ΠΈ ΠΏΡ€ΠΈ рСгистрации ΠΊΡ€Π°ΠΊΠ΅Π½ 7.1 ΠΏΡ€ΠΎ Π³Π°Ρ€Π½ΠΈΡ‚ΡƒΡ€Ρ‹ ΠΏΠΈΡˆΠ΅Ρ‚ Π½Π΅Π΄Π΅ΠΉΡΡ‚Π²ΠΈΡ‚Π΅Π»ΡŒΠ½Ρ‹ΠΉ ΠΊΠΎΠ΄ Π»ΠΈΡ†Π΅Π½Π·ΠΈΠΈ...
-ΠžΠΏΠ΅Ρ€Π°Ρ†ΠΈΠΎΠ½Π½Π°Ρ систСма Microsoft Windows 10 Pro
-ΠœΠ°Ρ‚Π΅Ρ€ΠΈΠ½ΡΠΊΠ°Ρ ΠΏΠ»Π°Ρ‚Π° MSI B450-A Pro (MS-7B86)
-

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 16, 2020
@Farmy86 Yes, that's the plan.

TorMel1980
Razer.Caziel
ΠœΡ‹ Π·Π½Π°Π΅ΠΌ ΠΎΠ± этом, ΠΈ наша ΠΊΠΎΠΌΠ°Π½Π΄Π° Ρ€Π°Π·Ρ€Π°Π±ΠΎΡ‚Ρ‡ΠΈΠΊΠΎΠ² Π² настоящСС врСмя Ρ€Π°Π±ΠΎΡ‚Π°Π΅Ρ‚ Π½Π°Π΄ этим. На Π΄Π°Π½Π½Ρ‹ΠΉ ΠΌΠΎΠΌΠ΅Π½Ρ‚, поТалуйста, Π½Π°ΠΏΠΈΡˆΠΈΡ‚Π΅ ΠΌΠ½Π΅ со ΡΠ»Π΅Π΄ΡƒΡŽΡ‰ΠΈΠΌΠΈ подробностями:

НомСр сборки 1.OS:
2. ΠœΠ°Ρ‚Π΅Ρ€ΠΈΠ½ΡΠΊΠ°Ρ ΠΏΠ»Π°Ρ‚Π° модСль:
3.Π‘Π΅Ρ€ΠΈΠΉΠ½Ρ‹ΠΉ Π½ΠΎΠΌΠ΅Ρ€ ΠΏΠΎΡ€Π°ΠΆΠ΅Π½Π½ΠΎΠ³ΠΎ устройства:

Π’Π° ΠΆΠ΅ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌΠ°, Ρ‚ΠΎΠ»ΡŒΠΊΠΎ я пСрСустановил ОБ ΠΈ скачал 7.1 surround, ΠΈ ΠΏΡ€ΠΈ рСгистрации ΠΊΡ€Π°ΠΊΠ΅Π½ 7.1 ΠΏΡ€ΠΎ Π³Π°Ρ€Π½ΠΈΡ‚ΡƒΡ€Ρ‹ ΠΏΠΈΡˆΠ΅Ρ‚ Π½Π΅Π΄Π΅ΠΉΡΡ‚Π²ΠΈΡ‚Π΅Π»ΡŒΠ½Ρ‹ΠΉ ΠΊΠΎΠ΄ Π»ΠΈΡ†Π΅Π½Π·ΠΈΠΈ...
-ΠžΠΏΠ΅Ρ€Π°Ρ†ΠΈΠΎΠ½Π½Π°Ρ систСма Microsoft Windows 10 Pro
-ΠœΠ°Ρ‚Π΅Ρ€ΠΈΠ½ΡΠΊΠ°Ρ ΠΏΠ»Π°Ρ‚Π° MSI B450-A Pro (MS-7B86)
-

If Google translate is accurate, you appear to have an invalid activation code issue. Please PM me the serial number of your headset so I can check the eligibility of your headset.

*I appreciate everyone's cooperation. I will be locking this thread to curb the conversations to the PMs.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings