Razer Atheris not working with 2018 11inch iPad pro | Razer Insider
Skip to main content

Razer Atheris not working with 2018 11inch iPad pro


kchin7
I can’t get my Atheris working properly with my iPad pro. Any idea?
Did this topic help you find an answer to your question?
This topic has been closed for comments

11 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • May 15, 2020
This is actually a device limitation for the iPad pro. As far as I know, iOS does not have any support for mouse pointers as it is strictly a touch-based mobile OS.

kchin7
  • Author
  • Insider Mini
  • 33 replies
  • May 30, 2020
Razer.Caziel
This is actually a device limitation for the iPad pro. As far as I know, iOS does not have any support for mouse pointers as it is strictly a touch-based mobile OS.


iPad OS 13.4 have added support for keyboard and mouse. Does it means that i need to update the moused firmware? I have no issue when i used it with the usb receiver but not with Bluetooth.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • May 30, 2020
kchin7
iPad OS 13.4 have added support for keyboard and mouse. Does it means that i need to update the moused firmware? I have no issue when i used it with the usb receiver but not with Bluetooth.

Do you mind sharing what the problem is when on Bluetooth mode? We don't have any firmware available for iPad OS. The closest that I can find is for mac, and you can find that from here.

kchin7
  • Author
  • Insider Mini
  • 33 replies
  • June 6, 2020
Razer.Caziel
Do you mind sharing what the problem is when on Bluetooth mode? We don't have any firmware available for iPad OS. The closest that I can find is for mac, and you can find that from here.


The scrolling is not working when in Bluetooth mode. Will there be any firmware update for iPadOS in the future?

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 9, 2020
kchin7
The scrolling is not working when in Bluetooth mode. Will there be any firmware update for iPadOS in the future?

I have no information about firmware updates for the iPadOS, but given the current focus on the Windows platform, I highly doubt it.

Joikansai
Vanguard
  • Community Ranger
  • 1955 replies
  • June 11, 2020
kchin7
I can’t get my Atheris working properly with my iPad pro. Any idea?

I’ve exactly same iPad and Atheris can confirm it works all together flawlessly on Bluetooth connection. I tried that at first time iPad OS launch, didn’t use it recently since my use case enough with brydge keyboard and iPad touch screen maybe some OS bugs or wireless connection that disturbing Bluetooth connection.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 13, 2020
Joikansai
I’ve exactly same iPad and Atheris can confirm it works all together flawlessly on Bluetooth connection. I tried that at first time iPad OS launch, didn’t use it recently since my use case enough with brydge keyboard and iPad touch screen maybe some OS bugs or wireless connection that disturbing Bluetooth connection.

Thanks for the assist. ✊

@kchin7 I highly recommend that you test the mouse on the Windows platform. Let me know if you get similar results. Maybe, just maybe, your device's Bluetooth receiver is the problem.

kchin7
  • Author
  • Insider Mini
  • 33 replies
  • June 13, 2020
Razer.Caziel
Thanks for the assist. ✊

@kchin7 I highly recommend that you test the mouse on the Windows platform. Let me know if you get similar results. Maybe, just maybe, your device's Bluetooth receiver is the problem.

Thanks for the assists.. I will test it out with Windows device and share the result later

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 14, 2020
kchin7
Thanks for the assists.. I will test it out with Windows device and share the result later

Take your time, but send me your results via PM in case we need to troubleshoot.

kchin7
  • Author
  • Insider Mini
  • 33 replies
  • June 18, 2020
It’s now working perfectly on Bluetooth with latest iPad OS 13.5.1.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 20, 2020
@kchin7 Thanks for keeping us in the loop. Closing thread as resolved.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings