Razer Barracuda Firmware Updater | RZ04-03790 | Razer Insider
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Razer Barracuda Firmware Updater | RZ04-03790

  • December 10, 2024
  • 3 replies
  • 93 views

Hi,

I have recently purchased the Razer Baracuda Mercury edition headphones and when I try to update the firmware I can't get past the 2nd screen.
The model is the one in the subject according to the label on the left helmet.
Do you have any idea how I could update the firmware?

 

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3 Replies

  • Insider Mini
  • 1 reply
  • December 10, 2024

Try updating Razer Synapse first, then restart your PC and reconnect the headset. If it still doesn’t work, reinstall Synapse or switch USB ports. If you’re still stuck, Razer Support will be your best bet!


  • Author
  • Insider Mini
  • 1 reply
  • December 10, 2024

I don't understand what the Synapse has to do with the headphones firmware update, in the sense that they don't connect via Synapse?


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 6838 replies
  • December 16, 2024

It’s just a bot troll.

I’d try it on another PC, if not - contact Razer Support directly: https://mysupport.razer.com/app/warranty-support/


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